The Washington PostThe Washington Post

Zoom was a pandemic darling. Now it's part of the tech layoffs wave.

By Kelsey Ables

09 Feb 2023 · 3 min read

Editor's Note

Zoom was mass-adopted during the pandemic and treated like a revelation, the Washington Post writes. Now, however, Zoom’s boom has apparently waned and the company is having to adapt to tougher times.

Early in the pandemic, Zoom appeared in our socially starved world like water in a desert. Video calls weren't new, but Zoom, which was founded in 2011, was mass-adopted during a moment of need and treated like a revelation. In 2020, it seemed anything - birthday parties, yoga classes, violin lessons, work conferences, happy hours - could be squished into the omnipresent grid.

Nearly three years later, Zoom's boom has apparently waned. The company announced Tuesday that it would lay off 15 percent of its staff, or 1,300 employees, and that chief executive Eric Yuan would cut his salary by 98 percent in the coming fiscal year. In a letter to staff, Yuan noted that the company's workforce grew threefold in two years.

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