The Wall Street JournalSlack? Phone? Teams? Zoom? There are too many work communications
It's hard to keep up with all the different modes of communication in the workplace. The WSJ reports on the stress this causes for workers and how it can lead to miscommunication.
Curated by informedLisa Donovan was juggling pings from multiple Slack channels and email windows when she inadvertently sent a sensitive company document to the wrong person.
The part-time accountant for a Virginia-based academic coaching firm toggles between 30 instant-messaging channels, four client-email accounts and at least a dozen phone or video calls a day, she says.
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