The Wall Street JournalThe Wall Street Journal

The boss’s intelligence might be artificial

By Callum Borchers

04 May 2023 · 4 min read

Executives are increasingly using AI to compose emails and other forms of communication. By doing so, they risk "losing the human touch"—and the respect of their colleagues. The WSJ reports.

Curated by informed

The heartfelt email, that clever turn of phrase, those pithy bullet points in the slide deck—did they come from the boss, or a bot?

Executives are using artificial-intelligence tools such as Google’s Bard and Microsoft-backed ChatGPT to spiff up their communications, though the prevalence is hard to measure for one big reason: Some won’t admit to having AI assistance, lest employees think less of them.

The news, curated.

Subscribe in our mobile app to continue reading this The Wall Street Journal article

Already subscribed? Sign in

Get world-class journalism from premium publishers, curated by editors and experts. All in one app.

Subscribe now and get 14 days free.