The Washington PostThe Washington Post

Amazon mastered the internet. Grocery stores are a different story.

By Caroline O'Donovan

01 Aug 2023 · 8 min read

informed Summary

  1. Amazon Fresh, the high-tech grocery store launched by Amazon, is facing multiple lawsuits for breach of contract as the company paused its grocery expansion. The company is also making significant changes, including cutting shifts, laying off hundreds of employees, and adding traditional checkout options to its stores.

Daniel Kaye was heartbroken when he learned in 2021 that his neighborhood Barnes & Noble was being booted from a local shopping plaza. "Whoever owned the shopping center had a plan, and it didn't involve them," said Kaye, a children's book author.

That plan turned out to be an Amazon Fresh. The high-tech grocery store with midrange prices was supposed to help "revamp" the Willow Grove shopping plaza in suburban Philadelphia into a hip hub for savvy commuters, according to its website.

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