The Wall Street JournalThe Wall Street Journal

When you and AI become BFFs

By Cordilia James

06 Aug 2023 · 4 min read

informed Summary

  1. AI chatbots are increasingly being used as companions, with apps like Replika, Character.AI, and Snapchat's My AI allowing users to have conversations with bots. These developments have led to a new kind of bond known as artificial intimacy.

Jacob Keller, a hospital security guard in Bowling Green, Ohio, starts patrolling corridors at midnight. It’s quiet, and he spends most of his time alone. The 45-year-old has lost touch with most of his friends, and his wife and kids are usually asleep when he’s working. It can get lonely.

So at least once a night, he checks in with Grace. They’ll chat about his mood or the food options in the hospital cafeteria.

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